Strengthening competitive position through Usability

• Scenario
  A $ 50 million, US based client in the Banking and Finance sector, was seeking to aggressively position its Finance application in the consumer marketplace.
  One of the key initiatives, as part of the overall objective, was to transform the design into a more customer friendly model.
  Trucent was selected as the design partner for its expertise in User-centered design strategy and implementation capabilities. 
  
  
• Trucent Solution
  After working with Trucent, the client agreed to partially redesign the base model.
  The redesigned base model accommodated for a more fluid and scalable architecture. This allowed the design team to build a clean, function rich and customer friendly application.
  The client was able to leverage Trucent's expertise in structured methodology, thorough planning, program management and usability engineering. Trucent performed a detailed assessment of usability effectiveness and efficiency by preparing functional flow charts, usability testing, and using iterative design principles.
  Quick turnaround times combined with effective client communication kept the design process smooth and the teams well informed.
  The partnership was a huge success. The satisfied client attributed a 100% customer growth to the redesigned application.
  
  
  

Developing & Maintaining Fleet Management Software

• Scenario
  An India based fleet management company having a huge fleet of networked trucks, was looking to enhance value in its fleet management businesses and attain a leadership position against other competitive fleet management companies.
  
  In order to enhance their competitive value they needed an economical, customer focused and a long-term outsourcing partner.
  
  Trucent was selected as a strategic partner to deliver a unique and cost-effective solution to the client at a critical phase during their expansion strategy .
  
  

• Trucent Solution
  After studying the customer's business processes in depth and detail, Trucent came up with a cost-effective and well-managed proposition for them.

  Trucent had a team dedicated on the customer's site, which worked on a thorough and in-depth analysis of the customer's business process and mapped it vigilantly to the product solution. Quick turnaround times during the highly critical maintenance phase of the product, kept the business processes smooth during the analysis and implementation phase. This enabled both the customer and us to build a thorough market competitive product.

  The satisfied client attributed the successful development and implementation of the fleet management software to our strong customer focus and continuous support.
  
  

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