Centrifuge Rentals Backed by Comprehensive Technical Support and Customer Service
A smoothly operating centrifuge is absolutely vital. But there’s so much that can go wrong—and the average centrifuge company is not known for stellar service. Few offer comprehensive—or responsive—service packages. It isn’t unusual to take weeks to schedule a maintenance call, and 12 to 16 weeks to deliver a new replacement centrifuge.
Most businesses relying on a centrifuge can hardly tolerate a few days of downtime, let alone a vague promise of “we’ll be shipping it soon.”
Trucent is different.
Service has been the backbone of our business for decades. Over the years, Trucent Centrifuge Parts and Repair has refurbished, repaired, maintained, and programmed countless units from every centrifuge manufacturer (including Westfalia, Alfa Laval, and Tetra Pak).
But not every centrifuge can be brought back from the brink—and not every business can wait a year to get back up and running.
That’s why Trucent now offers a Comprehensive Centrifuge Rental Program. We can usually deliver a fully operational skid-mounted self-contained machine (with controls) in as little as 48 hours. If your centrifuge cataclysmically fails, you can be back up and running in less than three business days. Every rental includes delivery, commissioning, start-up, training, and ongoing technical support. Trucent centrifuge technology regularly outperforms existing client equipment. In terms of savings and increased yield, your rental can pay for itself.
But most importantly, having a viable rental solution in place gives you the breathing room you need to make an informed decision about what to do next.
Our team will get you up and running, train your team, and can offer ongoing maintenance and service packages for a wide range of centrifuges, decanters, and other separation equipment.
“We had some centrifuges that were not performing the way we wanted so we called Trucent. They sent us a rental… Once the new separators arrived, they immediately flew out to our facility for installation and startup. It was a no hassle experience. The separators have been running for months now with no issues, and producing good quality beef tallow, which has allowed us to obtain a better value for our product.”
—Angel Mercado, One World Beef
No one else offers this level of comprehensive support on rental equipment.
A Process-Oriented Approach to Industrial Centrifuges, Repair, and Maintenance Committed to Customer Service
Trucent can make this happen because we’re dedicated to a process-oriented approach. We’ve spent decades investing in a team composed of more than just centrifuge salespeople. We bring together people who understand centrifuges and separators, people who understand the fundamental physics of fluid separation, and people with decades of industry-specific experience.
That team works with you to find the right intervention, use the right technology, and match it to the right application.
Every solution begins with a conversation. Contact us today to begin that conversation.
Comprehensive Technical Support
Trucent provides our customers with comprehensive industrial centrifuge maintenance and repair services. We can help you maintain your existing centrifuge, bring in ready-to-run skid-mounted replacement equipment, or design an entirely new industrial separation solution. We can install one piece of equipment—or an entire team to manage all your technology for you. The goals remain the same: Less downtime, less waste, fewer hassles, the cleanest possible product, and the healthiest possible bottom line.